Digitalisation
and Technology
Digitalisation
and
Technology
For a global company like KSB, digitalisation and technology are of key importance, enabling internal processes to be designed more efficiently and customer service to be improved. By using digital technologies, KSB is able to develop innovative products and services that meet the requirements of the market. With locations in over 100 countries, KSB is particularly benefiting from the digital transformation, which facilitates seamless communication and collaboration across continents.
Technical Innovation
Technology is a central pillar in KSB’s corporate strategy. KSB is increasing the efficiency, reliability and sustainability of its products through continuous technical innovation, including the areas of hydraulics, materials and automation. KSB offers its customers solutions designed to further increase their efficiency, performance and reliability. Its primary goal is to strengthen the competitiveness of its customers through innovative technology. For KSB, technical progress only serves one purpose: overcoming customers’ challenges.
To give customers the decisive edge over their competitors, KSB integrates state-of-the-art technologies and processes into its solutions. In order to increase the company’s ability to innovate, KSB has systematically digitalised its ideas management system and integrated it into a central innovation platform. It acts as an interface for all topics relating to innovation and knowledge management. The data collected allows KSB to take strategic trend forecasting and technology foresight to a whole new level.
Digital Transformation
Digitalisation brings countless benefits for both KSB and its customers. It promotes innovations that enable KSB products to be optimally operated and utilised to their full capacity, making products and services more efficient, more quickly available and more competitive. At its award-winning Business Innovation Lab in Mannheim, KSB develops new digital products and services. Its innovations are often based on a combination of KSB’s comprehensive engineering expertise and the possibilities of new digital technologies.
Aiming to harness the full potential offered by the digital transformation, KSB is continuously investing in its own cloud solutions, additive manufacturing and the company’s digital infrastructure. Digitalisation forms the foundation for predictive maintenance. When applied correctly and efficiently, predictive maintenance provides various benefits. Through its digital pump solutions and smart services, KSB supports its customers in making their systems fit for the digital future in the long term and reaping immediate benefits.
Real-time Monitoring
KSB Guard was specially developed for pumps and offers numerous advantages. Firstly, it provides a high level of transparency by enabling real-time pump monitoring. Secondly, it increases reliability by detecting problems at an early stage and thus preventing significant damage. Thirdly, it contributes to efficiency by allowing maintenance work to be better planned and reducing downtimes. KSB Guard is environmentally friendly as it helps reduce energy consumption. The tool simplifies and optimises pump monitoring and maintenance.
Expert Eyes
At the KSB SupremeServ Monitoring Center, experienced and certified experts continuously monitor pump data. If unusual measurement values are detected, the specialists analyse the causes and provide detailed conclusions about possible anomalies. This helps identify potential problems early on and remedy them before they lead to major disruptions. The KSB SupremeServ Monitoring Center thus makes for greater operating reliability, availability and efficiency of systems.
Quality as a
Competitive Factor
For KSB, it is not enough to create products of the highest efficiency and minimal wear. Its focus is always on optimally meeting customers’ requirements. In its strategy, KSB has therefore defined quality leadership as one of the brand’s six pillars. The company wants to create an awareness for quality-oriented action among its employees. This is a decisive competitive factor because it is only through such a quality culture that products and technologies can be created which meet customers’ expectations.
More than just Error-free
Quality means more than just error-free products. It is also about the quality of processes, working conditions such as occupational health and safety and cleanliness, motivated and well-trained employees, customer satisfaction as well as customer support and after-sales service. Quality comprises all aspects of the company – from internal processes to external perception. Quality means meeting customers’ requirements.
